(Remote) Front Desk Receptionist

Bay Max Indonesia · 📍 Bontang, Kalimantan Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 3.000.000 – Rp 4.000.000 per month
Bay Max Indonesia is seeking a dedicated Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests and play a crucial role in ensuring a seamless and welcoming experience. This is a remote position, allowing you to work from the comfort of your home while contributing to our hotel's success.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, providing a warm and professional welcome.,Answer and direct guest inquiries, including reservations, room assignments, and local information.,Manage front desk operations, including check-in and check-out procedures.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth guest experiences.,Maintain accurate and up-to-date guest records and documentation.,Handle guest complaints and concerns, resolving issues to the best of your ability.,Assist with event and conference arrangements, including room setups and guest accommodations.,Perform other duties as assigned by the hotel management.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Minimum of 1 year of experience in a front desk or receptionist role, preferably in the hospitality industry.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English, both written and spoken.,Familiarity with hotel management software and systems.,Ability to work well under pressure and meet tight deadlines.,Flexible and adaptable to changing priorities and schedules.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingOrganizationTime managementAttention to detail
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