Claims Administrator - Bali (Badung Region)

Join Provis Garuda Services as a Claims Administrator in the vibrant Badung region of Bali (covering Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, and Kuta). This role is perfect for detail-oriented professionals who excel in data management and administrative tasks. As a Claims Administrator, you'll play a crucial role in ensuring smooth operations and customer satisfaction by handling claims efficiently and accurately.

Provis Garuda Services is a leading provider of insurance services in Indonesia, known for its commitment to excellence and customer-centric approach. In this role, you'll work closely with our team to process insurance claims, verify documents, and communicate with policyholders. The Badung region offers a unique blend of natural beauty and cultural richness, providing an inspiring work environment.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Process and manage insurance claims from inception to completion.
• Verify and validate claims documentation, including policy details, supporting documents, and customer information.
• Coordinate with internal teams and external stakeholders to ensure timely and accurate claims processing.
• Utilize claims management software such as SAP, Oracle, or similar systems to track and manage claims.
• Communicate effectively with policyholders, adjusters, and other stakeholders to resolve claims issues.
• Maintain accurate and up-to-date records of all claims activities.
• Ensure compliance with insurance regulations and company policies.
• Provide exceptional customer service to policyholders throughout the claims process.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business Administration, Insurance, or a related field.
• Minimum 2-3 years of experience in claims administration or a similar role.
• Proven experience with claims management software such as SAP, Oracle, or similar systems.
• Strong attention to detail and excellent analytical skills.
• Proficiency in Indonesian and English, both written and spoken.
• Knowledge of insurance regulations and industry best practices.
• Ability to work well under pressure and meet tight deadlines.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

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